Hello – I am trying to test the new Address Classification for Teams Shared Devices with statically assigned Emergency address which should result in “Direct to PSAP” routing. I have a user with Teams Shared Device license, a Direct Routing phone number and Emergency Address statically assigned (under Users->Manage Users->Account tab) in TAC. 

The PIDF-LO data sent from my Teams Shared Device user contains “Registered” as the address classification which results in the call being sent to the Emergency Call Center instead of PSAP. 

<method>Registered</method>

Should I be going about the static address assignment on Teams Shared Devices differently to achieve a different Address Classification?

Ref – https://learn.microsoft.com/en-us/microsoftteams/emergency-calling-dispatchable-location#emergency-address-classification-and-routing

Ref-https://learn.microsoft.com/en-us/microsoftteams/considerations-direct-routing#dynamic-emergency-calling-for-direct-routing

​Hello – I am trying to test the new Address Classification for Teams Shared Devices with statically assigned Emergency address which should result in “Direct to PSAP” routing. I have a user with Teams Shared Device license, a Direct Routing phone number and Emergency Address statically assigned (under Users->Manage Users->Account tab) in TAC.  The PIDF-LO data sent from my Teams Shared Device user contains “Registered” as the address classification which results in the call being sent to the Emergency Call Center instead of PSAP.  <method>Registered</method> Should I be going about the static address assignment on Teams Shared Devices differently to achieve a different Address Classification? Ref – https://learn.microsoft.com/en-us/microsoftteams/emergency-calling-dispatchable-location#emergency-address-classification-and-routing  Ref-https://learn.microsoft.com/en-us/microsoftteams/considerations-direct-routing#dynamic-emergency-calling-for-direct-routing     Read More

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