Conditional Access falsely detects logins from Android as Linux (and blocks them)
Hi everyone,
we’re facing an issue which we can’t solve correctly:
Scenario:
Users are accessing M365 Content from Windows, iOS and Android Devices.Conditional Access is configured to block Logins from “unknown platforms”, so only Win, iOS and Android are allowed.
Issue:
Some users experience weird issues: They’re using an app with m365 SSO. The App opens up the Edge Browser for handling the login-flow. Afterwards the login fails.As i can see in the Entra SIgn-in Logs the user-agent is linux. (Therefore it gets blocked correctly)A few minutes before the same user, with the same mobile phone, with the same app access isn’t blocked, because the login was recognized correctly as android.
Currently i don’t have any ideas and i was hoping some of you have great ideas. 🙂
(Adjusting the Conditional Access Policy to allow linux isn’t an option, of course.)
Regards,
Patrick
Hi everyone, we’re facing an issue which we can’t solve correctly:Scenario:Users are accessing M365 Content from Windows, iOS and Android Devices.Conditional Access is configured to block Logins from “unknown platforms”, so only Win, iOS and Android are allowed.Issue:Some users experience weird issues: They’re using an app with m365 SSO. The App opens up the Edge Browser for handling the login-flow. Afterwards the login fails.As i can see in the Entra SIgn-in Logs the user-agent is linux. (Therefore it gets blocked correctly)A few minutes before the same user, with the same mobile phone, with the same app access isn’t blocked, because the login was recognized correctly as android.Currently i don’t have any ideas and i was hoping some of you have great ideas. 🙂(Adjusting the Conditional Access Policy to allow linux isn’t an option, of course.) Regards,Patrick Read More