Sensitivity Labels & External Sharing
Can anyone help, please? We’ve rolled out sensitivity labels for emails and we’re experiencing an issue with external recipients accessing downloaded attachments. In particular, when an encrypted email is sent externally (using a label which allows external access and giving Owner rights on the file), recipients can view the email body and open attachments but as soon as they download the attachment the downloaded file converts into an .xml file. We don’t have this issue with PDF files.
Can anyone help, please? We’ve rolled out sensitivity labels for emails and we’re experiencing an issue with external recipients accessing downloaded attachments. In particular, when an encrypted email is sent externally (using a label which allows external access and giving Owner rights on the file), recipients can view the email body and open attachments but as soon as they download the attachment the downloaded file converts into an .xml file. We don’t have this issue with PDF files. Read More