Azure Services Disabled – No Response from Support
Hello Microsoft Azure Community,
I’m seeking help with a critical issue regarding my Azure and Microsoft 365 accounts. All my services have been disabled, and I am unable to access any of them. Despite submitting all the requested documents and reaching out multiple times, I haven’t received any responses from support, and my calls to customer service are being dropped. Additionally, I seem to be blocked from using the customer service portal.
Some key details:
I used a VPN during the registration process, which might have caused confusion.My company is registered in the USA, but my credit card is registered in Jamaica.I created multiple accounts to ensure I wasn’t making an error during registration.
I’ve provided my identification, business registration documents, and an explanation of the situation. Unfortunately, my accounts remain disabled, and I cannot register new services. This is significantly impacting my business operations.
If anyone in the community or the support team could guide me on how to resolve this issue, I would greatly appreciate it.
Thank you in advance for your help!
Best regards,
Kevin
Hello Microsoft Azure Community,I’m seeking help with a critical issue regarding my Azure and Microsoft 365 accounts. All my services have been disabled, and I am unable to access any of them. Despite submitting all the requested documents and reaching out multiple times, I haven’t received any responses from support, and my calls to customer service are being dropped. Additionally, I seem to be blocked from using the customer service portal.Some key details:I used a VPN during the registration process, which might have caused confusion.My company is registered in the USA, but my credit card is registered in Jamaica.I created multiple accounts to ensure I wasn’t making an error during registration.I’ve provided my identification, business registration documents, and an explanation of the situation. Unfortunately, my accounts remain disabled, and I cannot register new services. This is significantly impacting my business operations.If anyone in the community or the support team could guide me on how to resolve this issue, I would greatly appreciate it.Thank you in advance for your help!Best regards,Kevin Read More