Hello there! I’m glad you got in touch. I’m Liz, a fellow enthusiast of all things Windows. It’s great to connect with you! My timezone is UTC +8, so feel free to ask for assistance anytime during my working hours.

I see that you’re facing an issue with a gray screen, but no need to fret – I’m here to lend a hand. To resolve this, you can try the following steps:

1. Open the Snipping Tool.

2. Click on Options.

3. Uncheck the box labeled “Show screen overlay when Snipping Tool is active.”

4. Click OK to save the changes and exit the menu.

After completing these steps, recheck the screen to see if the issue has been resolved.

Please keep me updated on how it goes, and I hope this information proves helpful to you. Let me know if you need further assistance!

​Hello there! I’m glad you got in touch. I’m Liz, a fellow enthusiast of all things Windows. It’s great to connect with you! My timezone is UTC +8, so feel free to ask for assistance anytime during my working hours. I see that you’re facing an issue with a gray screen, but no need to fret – I’m here to lend a hand. To resolve this, you can try the following steps: 1. Open the Snipping Tool.2. Click on Options.3. Uncheck the box labeled “Show screen overlay when Snipping Tool is active.”4. Click OK to save the changes and exit the menu. After completing these steps, recheck the screen to see if the issue has been resolved. Please keep me updated on how it goes, and I hope this information proves helpful to you. Let me know if you need further assistance!  Read More

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