Hey all,

a customer wants to stick with his current internet provider who also does the email thing.

The typical IMAP-SMTP stack.

I tried to setup this on Outlook for Android and had some problems.
The email address (sender address) is in the form of “email address removed for privacy reasons”, the SMTP and IMAP username is in form of “<random characters>@company.de”.

This is not that big problem – I’m able to configure this.

–

Now I have the problem, that my customer has a Microsoft tenant (only for MS Teams and some Azure things).

Now I have the problem that users who have a Microsoft account are automatically forced to log in via Microsoft -> of course this does not work.

The customer does not want to use Exchange Online or something similar but still wants Outlook for Android because he also uses Outlook on the desktop.

Have you had similar cases and how did you proceed?

–

The alternative what would work is logging in with “<random characters>@company.de” as username, but now the sender address is “<random characters>@company.de” and I do not find an option to change this.

Best regards
Robin

​Hey all,a customer wants to stick with his current internet provider who also does the email thing.The typical IMAP-SMTP stack.I tried to setup this on Outlook for Android and had some problems.The email address (sender address) is in the form of “email address removed for privacy reasons”, the SMTP and IMAP username is in form of “<random characters>@company.de”.This is not that big problem – I’m able to configure this. -Now I have the problem, that my customer has a Microsoft tenant (only for MS Teams and some Azure things).Now I have the problem that users who have a Microsoft account are automatically forced to log in via Microsoft -> of course this does not work.The customer does not want to use Exchange Online or something similar but still wants Outlook for Android because he also uses Outlook on the desktop.Have you had similar cases and how did you proceed?-The alternative what would work is logging in with “<random characters>@company.de” as username, but now the sender address is “<random characters>@company.de” and I do not find an option to change this.Best regardsRobin  Read More

​