I use amazon connect softphone. When I go on break, locking my computer or sometimes even when my laptop not locked but just Idle / there is no activity while i wait for a call on my laptop for about 10 , 15 minutes I notice error stating webrtc issue or Network issue on the phone. I checked sleep settings and it is set to never. Happens on all browser(Chrome, Edge) I use. If i stay active i do not notice the issue. Happens only to me. My colleagues with same network do not notice issue.
Set the URL to all keep this keep this site active list did not help. 
I am wondering if there is any windows settings that could fix this. 

​I use amazon connect softphone. When I go on break, locking my computer or sometimes even when my laptop not locked but just Idle / there is no activity while i wait for a call on my laptop for about 10 , 15 minutes I notice error stating webrtc issue or Network issue on the phone. I checked sleep settings and it is set to never. Happens on all browser(Chrome, Edge) I use. If i stay active i do not notice the issue. Happens only to me. My colleagues with same network do not notice issue.Set the URL to all keep this keep this site active list did not help. I am wondering if there is any windows settings that could fix this.   Read More

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