Greetings,

Welcome to the Microsoft Community.

To address the issue of your computer freezing, I recommend examining the Task Manager for potential solutions. Begin by launching the Task Manager with the shortcut Ctrl + Shift + Esc and navigating to the Processes tab. Look for any applications consuming excessive CPU, memory, or disk resources as this could be the source of the freezes.

Additionally, it would be beneficial to review your hardware setup. Locate “System Information” in the Start menu to access a comprehensive list of your system’s hardware and software configuration. Once the System Information window is open, go to the top menu, click on File, choose to Export, specify a save location, assign a name to the file, and save it. You can then share the system information file with a cloud service such as Google Drive, OneDrive, Dropbox, etc.

Following these steps can help identify the underlying cause of the problem, providing essential information for troubleshooting purposes.

For further troubleshooting tips, explore additional recommendations at: Windows-based computer freeze troubleshooting – Windows Client | Microsoft Learn

​Greetings, Welcome to the Microsoft Community. To address the issue of your computer freezing, I recommend examining the Task Manager for potential solutions. Begin by launching the Task Manager with the shortcut Ctrl + Shift + Esc and navigating to the Processes tab. Look for any applications consuming excessive CPU, memory, or disk resources as this could be the source of the freezes. Additionally, it would be beneficial to review your hardware setup. Locate “System Information” in the Start menu to access a comprehensive list of your system’s hardware and software configuration. Once the System Information window is open, go to the top menu, click on File, choose to Export, specify a save location, assign a name to the file, and save it. You can then share the system information file with a cloud service such as Google Drive, OneDrive, Dropbox, etc. Following these steps can help identify the underlying cause of the problem, providing essential information for troubleshooting purposes. For further troubleshooting tips, explore additional recommendations at: Windows-based computer freeze troubleshooting – Windows Client | Microsoft Learn  Read More

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