Hi everybody,

My team and I are having issues using the de MS Teams Desktop App with a guest account.

Context:

We work for a company that doesn’t have an MS Teams license but we are “Staff Augmentation” for another company that uses MS Teams as the primary communication tool. The other company added us as “Guest” in their workspace.

The problem we are having is that on the desktop app when we log in with our main company credentials we get this message because our company doesn’t have a license:

However, we don’t want to enter our company’s Workspace, we want to enter the other company’s workspace (that does have a license).

In the past, we were able to switch by clicking on the “Launch trial” button, and on the next screen, we had the option to switch. But now, when we click that button we get another error:

It looks like the Trial has now expired.

We can use it on the web because it looks like it automatically switches to the other company’s workspace.

I think this is a bug on the Desktop app because it should allow switching the workspace on the “Launch trial” screen.

Do you know if there’s a way to force it to use the other company’s workspace?

How can I report this bug?

Thanks in advance.

​Hi everybody, My team and I are having issues using the de MS Teams Desktop App with a guest account. Context:We work for a company that doesn’t have an MS Teams license but we are “Staff Augmentation” for another company that uses MS Teams as the primary communication tool. The other company added us as “Guest” in their workspace. The problem we are having is that on the desktop app when we log in with our main company credentials we get this message because our company doesn’t have a license:However, we don’t want to enter our company’s Workspace, we want to enter the other company’s workspace (that does have a license). In the past, we were able to switch by clicking on the “Launch trial” button, and on the next screen, we had the option to switch. But now, when we click that button we get another error: It looks like the Trial has now expired.We can use it on the web because it looks like it automatically switches to the other company’s workspace. I think this is a bug on the Desktop app because it should allow switching the workspace on the “Launch trial” screen.Do you know if there’s a way to force it to use the other company’s workspace?How can I report this bug? Thanks in advance.  Read More

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