Hi All,

Having significant issues with the roll out of this.

We have two requirements for Android Enterprise devices:

1 – Single App mode

2 – Multi App mode with Microsoft Entra ID Sign in

We managed to create the enrollment profile, configuration profile and compliance for Single app mode and it works perfectly.  The device registers, the dynamic group updates and the single app installs and launches.

When it comes to the multi app, we are stuck.  I have created the enrollment token, configuration profiles and app groups as required.  We have set up the config profile to be Multi App, sign in with MHS etc.  However, the device registers, goes to the home screen and never does anything else.  Even after 12 hours, the apps show as ‘awaiting install’, the profiles don’t install and neither does the compliance profile.  The Dynamic group is working and when looking at the device on Intune, it sees that it’s part of that group.  It never seems to progress to the next part of the setup which is configuration and enable MHS.

I have tried also using the App Configuration profile even though this is no longer needed.  I’ve also deleted all profiles and tokens related to this, re-created them using the Microsoft defaults as per the guide and still nothing yet Single App enrollment (Dedicated Device NOT Dedicated Device Shared Azure AD) works everytime.

Any thoughts?  I have launched this as a Microsoft ticket as well but previous experience suggests this will be a long winded approach.

​Hi All, Having significant issues with the roll out of this. We have two requirements for Android Enterprise devices:1 – Single App mode2 – Multi App mode with Microsoft Entra ID Sign in We managed to create the enrollment profile, configuration profile and compliance for Single app mode and it works perfectly.  The device registers, the dynamic group updates and the single app installs and launches. When it comes to the multi app, we are stuck.  I have created the enrollment token, configuration profiles and app groups as required.  We have set up the config profile to be Multi App, sign in with MHS etc.  However, the device registers, goes to the home screen and never does anything else.  Even after 12 hours, the apps show as ‘awaiting install’, the profiles don’t install and neither does the compliance profile.  The Dynamic group is working and when looking at the device on Intune, it sees that it’s part of that group.  It never seems to progress to the next part of the setup which is configuration and enable MHS. I have tried also using the App Configuration profile even though this is no longer needed.  I’ve also deleted all profiles and tokens related to this, re-created them using the Microsoft defaults as per the guide and still nothing yet Single App enrollment (Dedicated Device NOT Dedicated Device Shared Azure AD) works everytime. Any thoughts?  I have launched this as a Microsoft ticket as well but previous experience suggests this will be a long winded approach.  Read More

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