I have an alias e-mail that for a while showed up on the left-hand side of the outlook app and worked perfectly. Suddenly the App started changing my Focused/Other tabs to All/Unread, which caused the alias e-mail address to disappear (including the dropdown functions that include Inbox, Drafts, Junk Email, Outbox, Sent Mail, etc.). My App does not allow me to use View>View Focus E-mails and change the function. Thus, I went to the online/web version of outlook and made sure that the View by Focus/Other Tabs was checked. When I restarted the Outlook App, it worked at first and populated the alias e-mail and dropdown menu as if everything would smoothly like before. But then it disappeared, notably at the same time the Focused/Other tabs changed against to All/Unread.

If you follow, it seems that I’ve changed what I can to show Focused/Other Tabs but my Outlook App wants to reconfigure itself for some reason, about one to two minutes after loading. I do not want to only access the alias e-mail inbox via the web/online browser so my question is: How to fix this issue or “revert” the Outlook App to work as it was before.

Last Fact: My phone also has both e-mails working perfectly fine. So the issue the is solely with the Outlook App on my computer. Thanks for any thoughts or help on how to fix this issue.

​I have an alias e-mail that for a while showed up on the left-hand side of the outlook app and worked perfectly. Suddenly the App started changing my Focused/Other tabs to All/Unread, which caused the alias e-mail address to disappear (including the dropdown functions that include Inbox, Drafts, Junk Email, Outbox, Sent Mail, etc.). My App does not allow me to use View>View Focus E-mails and change the function. Thus, I went to the online/web version of outlook and made sure that the View by Focus/Other Tabs was checked. When I restarted the Outlook App, it worked at first and populated the alias e-mail and dropdown menu as if everything would smoothly like before. But then it disappeared, notably at the same time the Focused/Other tabs changed against to All/Unread. If you follow, it seems that I’ve changed what I can to show Focused/Other Tabs but my Outlook App wants to reconfigure itself for some reason, about one to two minutes after loading. I do not want to only access the alias e-mail inbox via the web/online browser so my question is: How to fix this issue or “revert” the Outlook App to work as it was before. Last Fact: My phone also has both e-mails working perfectly fine. So the issue the is solely with the Outlook App on my computer. Thanks for any thoughts or help on how to fix this issue.  Read More

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