Hi 

Wondered if anything can help. 

I use Azure Update manager to patch my on-prem Windows servers. Recently several of them have starting failing, cant patch or do an assessment on them. They fail with the error “not able to run in specified time”

The VMs are definitely connected as I can see them online and heartbeat is active. The only thing I can spot in the activity log for one of the failing VMs is the “Read Azure Arc extensions” has been running for a long time and never seems to complete (See below). I guessing this is why the patching is failing as its queued up before this. 

I’ve tried to remove the azure arc agent and re-install but this always comes back. 
Does anyone have any ideas how to resolve this?

​Hi Wondered if anything can help. I use Azure Update manager to patch my on-prem Windows servers. Recently several of them have starting failing, cant patch or do an assessment on them. They fail with the error “not able to run in specified time” The VMs are definitely connected as I can see them online and heartbeat is active. The only thing I can spot in the activity log for one of the failing VMs is the “Read Azure Arc extensions” has been running for a long time and never seems to complete (See below). I guessing this is why the patching is failing as its queued up before this. I’ve tried to remove the azure arc agent and re-install but this always comes back. Does anyone have any ideas how to resolve this?  Read More

​