A customer opened ticket SR#2407190040010082 as their consumption sku APIM service was stuck updating:

Now that the service has exited that “updating” status I am able to resume working with it.

The concern I want to share with you is my concern with how the system responds to a certificate error and gets stuck in that “updating” state.

We know that network and login activities can fail on occasion. When APIM responds by getting stuck in that state it cannot be updated and it cannot be deleted and recreated. This issue lasted for a day before APIM eventually emerged from that state for reasons I am unaware. I was powerless and had to keep going back to check. 

Yes, this case is resolved but I hope that this feedback can be shared with the team in the hopes that a fix or enhancement to better handle this situation can be implemented.

​A customer opened ticket SR#2407190040010082 as their consumption sku APIM service was stuck updating:
 
Now that the service has exited that “updating” status I am able to resume working with it.
 
The concern I want to share with you is my concern with how the system responds to a certificate error and gets stuck in that “updating” state.
 
We know that network and login activities can fail on occasion. When APIM responds by getting stuck in that state it cannot be updated and it cannot be deleted and recreated. This issue lasted for a day before APIM eventually emerged from that state for reasons I am unaware. I was powerless and had to keep going back to check. 
 
Yes, this case is resolved but I hope that this feedback can be shared with the team in the hopes that a fix or enhancement to better handle this situation can be implemented.  Read More

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