Greetings everyone,

I recently updated the security information on my primary account by adding a new phone number since I lost access to the one previously used for verification. I had to endure a 30-day waiting period imposed by Microsoft to complete this process, which has been quite frustrating. Despite the 30 days having passed, the system is still prompting me to wait for access even though it should have been unlocked on December 15th. I am currently unable to make any changes to my security settings. If anyone has advice on how to proceed, I would greatly appreciate it as I am currently facing a bit of a roadblock.

Thank you,

Dale

​Greetings everyone, I recently updated the security information on my primary account by adding a new phone number since I lost access to the one previously used for verification. I had to endure a 30-day waiting period imposed by Microsoft to complete this process, which has been quite frustrating. Despite the 30 days having passed, the system is still prompting me to wait for access even though it should have been unlocked on December 15th. I am currently unable to make any changes to my security settings. If anyone has advice on how to proceed, I would greatly appreciate it as I am currently facing a bit of a roadblock. Thank you,Dale  Read More

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