After being granted a nonprofit license, I created a couple of users, selected the products to be used, and registered the Microsoft 365 products of the PCs to the newly created users. And everything worked fine.

Now, I wanted to add a new PC. I installed Microsoft 365 but, when I tried to register it under one of the existing users, I get a message that ‘another account in my organization already has a session initiated on this device. Try again with a different account’ (translated from portuguese, message in english may not be exactly the same).

What has happened, and what is the correct procedure to follow?

Thanks

​After being granted a nonprofit license, I created a couple of users, selected the products to be used, and registered the Microsoft 365 products of the PCs to the newly created users. And everything worked fine. Now, I wanted to add a new PC. I installed Microsoft 365 but, when I tried to register it under one of the existing users, I get a message that ‘another account in my organization already has a session initiated on this device. Try again with a different account’ (translated from portuguese, message in english may not be exactly the same). What has happened, and what is the correct procedure to follow? Thanks  Read More

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