We are currently seeing an issue where we cannot start our VMs, we just see this message: “Virtual machine redeploy operation failed. Try redeploying the virtual machine. If the issue persists, consider reimaging it. For further assistance submit a support request.” Redeploying does not make any difference, and we are reluctant to reimage as MS have acknowledged a bug whereby the SSD of the VM can shrink after a reimage: in any case we also cannot start our template.

We cannot make a new lab: when we try we see the “gorilla holding a sign” indication that something has gone wrong on both the dashboard and template pages for that lab.

Our lab plan is based in UK South. We are unable to create an alternative lab plan in another region as the portal says we are not allowed to due the retirement of ALS in 2027!

Has anybody seen similar and has any suggestions? 

​We are currently seeing an issue where we cannot start our VMs, we just see this message: “Virtual machine redeploy operation failed. Try redeploying the virtual machine. If the issue persists, consider reimaging it. For further assistance submit a support request.” Redeploying does not make any difference, and we are reluctant to reimage as MS have acknowledged a bug whereby the SSD of the VM can shrink after a reimage: in any case we also cannot start our template.  We cannot make a new lab: when we try we see the “gorilla holding a sign” indication that something has gone wrong on both the dashboard and template pages for that lab. Our lab plan is based in UK South. We are unable to create an alternative lab plan in another region as the portal says we are not allowed to due the retirement of ALS in 2027! Has anybody seen similar and has any suggestions?   Read More

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