Hi,

We purchased 2 Microsoft Entra ID Governance licenses and applied one to an account with global administrator (GA) role. However, when I log in to the Azure portal with the GA account and navigate to the Microsoft Entra ID section, the license is showing as “Microsoft Entra ID Free.” Additionally, the conditional access policies are greyed out, with a message stating: “Create your own policies and target specific conditions like cloud apps, sign-in risk, and device platforms with Microsoft Entra ID Premium.”

Why isn’t the Entra ID Governance license applied to the GA account taking effect? Am I missing something? Could someone please shed some light on this?

Thanks,

James

​Hi, We purchased 2 Microsoft Entra ID Governance licenses and applied one to an account with global administrator (GA) role. However, when I log in to the Azure portal with the GA account and navigate to the Microsoft Entra ID section, the license is showing as “Microsoft Entra ID Free.” Additionally, the conditional access policies are greyed out, with a message stating: “Create your own policies and target specific conditions like cloud apps, sign-in risk, and device platforms with Microsoft Entra ID Premium.” Why isn’t the Entra ID Governance license applied to the GA account taking effect? Am I missing something? Could someone please shed some light on this?Thanks,James  Read More

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