This is a work account, so I can’t do much (any) digging around in registries, etc., but even our IT department is stumped.

I can launch “Old”/”Classic” Outlook just fine. Everything loads, and syncs perfectly, but if I hit the toggle to switch to “New” Outlook, I get an error saying that the server cannot be found.

I can log in through the web just fine, as well.

Here’s the kicker: IT guy shows up and tries to log in to New Outlook with HIS credentials, and it works.

Tried so far with no luck (not necessarily in this order):

olk.exe –clearLocalState. (not sure if he ran this as Admin… I’ll check w/ him tomorrow)

Uninstall/Reinstall all of MS Office

Reset Outlook profile

Completely reset my user account on the computer

Set-CASMailbox -Identity <MailboxIdentity> -OneWinNativeOutlookEnabled $true

I’m confused, IT is confused. Everyone is confused.

Anybody have any ideas they could recommend, because we’re getting desperate at this point.

​This is a work account, so I can’t do much (any) digging around in registries, etc., but even our IT department is stumped. I can launch “Old”/”Classic” Outlook just fine. Everything loads, and syncs perfectly, but if I hit the toggle to switch to “New” Outlook, I get an error saying that the server cannot be found. I can log in through the web just fine, as well. Here’s the kicker: IT guy shows up and tries to log in to New Outlook with HIS credentials, and it works. Tried so far with no luck (not necessarily in this order):olk.exe –clearLocalState. (not sure if he ran this as Admin… I’ll check w/ him tomorrow)Uninstall/Reinstall all of MS OfficeReset Outlook profileCompletely reset my user account on the computerSet-CASMailbox -Identity <MailboxIdentity> -OneWinNativeOutlookEnabled $trueI’m confused, IT is confused. Everyone is confused. Anybody have any ideas they could recommend, because we’re getting desperate at this point.  Read More

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