I am currently trying to set up Co-Pilot for Service to link with my Dyncmis 365 application. I am trying to create cases/incidents from my Outlook extension and it is showing the following error: 

{ “errorCodeName”: “Microsoft.SalesProductivity.ServiceFramework.SPServiceCustomErrorCode.UnidentifiedError”, “message”: “Copy the error details here, then share them with your admin or Microsoft support and ask if they can help you resolve this issue.”, “title”: “Something went wrong”, “properties”: {}, “troubleshootingLink”: null, “source”: “Server”, “sessionId”: “c1be7da0-0af3-4037-861e-5f1ec5054ab6”, “activityId”: “09a3b360-b3d3-41dd-9778-061719985467” }

Any thoughts?

​I am currently trying to set up Co-Pilot for Service to link with my Dyncmis 365 application. I am trying to create cases/incidents from my Outlook extension and it is showing the following error:  { “errorCodeName”: “Microsoft.SalesProductivity.ServiceFramework.SPServiceCustomErrorCode.UnidentifiedError”, “message”: “Copy the error details here, then share them with your admin or Microsoft support and ask if they can help you resolve this issue.”, “title”: “Something went wrong”, “properties”: {}, “troubleshootingLink”: null, “source”: “Server”, “sessionId”: “c1be7da0-0af3-4037-861e-5f1ec5054ab6”, “activityId”: “09a3b360-b3d3-41dd-9778-061719985467” } Any thoughts?  Read More

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