Copilot- Tips, Tricks and Lessons Learned from Customers
First off, let me say Copilot is a game changer. It has really helped me to focus on tasks that leverage my skillsets and reduce time consuming or repetitive tasks.
As I continue to help customers ramp up on Copilot, I keep seeing similar trends (below). Would love to know if you all see/hear the same as well as what else your seeing/hearing?
Good Teams Usage = Good Copilot Usage- Customers not using Teams as a collaboration tool (but rather just for chat and calling) are far more difficult to to drive adoption with than those that are.Customers turning off transcription- I have several customers refusing to turn on transcription over possible legal retention issues and complaining that too many recap features are reliant upon it.Customer with E5 not turning on labeling because they feel that the effort is greater than the value.End users wanting more prompts to help them understand how and when to engage with Copilot.
What are you seeing/hearing from your orgs/customers around Copilot?
Stephen
First off, let me say Copilot is a game changer. It has really helped me to focus on tasks that leverage my skillsets and reduce time consuming or repetitive tasks. As I continue to help customers ramp up on Copilot, I keep seeing similar trends (below). Would love to know if you all see/hear the same as well as what else your seeing/hearing? Good Teams Usage = Good Copilot Usage- Customers not using Teams as a collaboration tool (but rather just for chat and calling) are far more difficult to to drive adoption with than those that are.Customers turning off transcription- I have several customers refusing to turn on transcription over possible legal retention issues and complaining that too many recap features are reliant upon it.Customer with E5 not turning on labeling because they feel that the effort is greater than the value.End users wanting more prompts to help them understand how and when to engage with Copilot.What are you seeing/hearing from your orgs/customers around Copilot?Stephen Read More