At Health IT we specialise in looking after doctors in private practice. If you are in Queensland we probably look after your local GP and your local specialist. Almost all of our customers are the very definition of a small business.

For many years we’ve been driving technology forward for these customers on the Microsoft platform. Until now we’ve been official partners which means we know what we are doing and have some access to Microsoft to help solve our customer’s problems.

To be eligible to be a current Microsoft partner we have to have some certifications and prove some growth. Our growth is well and truly above their requirements EXCEPT, they only count customers with seats between 11-300. Your local doctor has an average seat count of 7.5, and we look after more than 300 of these customers.

An MSP half our size but without our specialty would easily qualify to be a Microsoft partner. But because we focus on and work almost exclusively for doctors, we can’t be. Although we’re growing much faster than they require, they don’t count our growth.

I have taken this up with Partner support and obviously they can’t change the rules, as unfair as they may be. How can we get  some common sense applied to this problem, or are Microsoft happy to discriminate against the most important industry in the country?

​At Health IT we specialise in looking after doctors in private practice. If you are in Queensland we probably look after your local GP and your local specialist. Almost all of our customers are the very definition of a small business.For many years we’ve been driving technology forward for these customers on the Microsoft platform. Until now we’ve been official partners which means we know what we are doing and have some access to Microsoft to help solve our customer’s problems.To be eligible to be a current Microsoft partner we have to have some certifications and prove some growth. Our growth is well and truly above their requirements EXCEPT, they only count customers with seats between 11-300. Your local doctor has an average seat count of 7.5, and we look after more than 300 of these customers.An MSP half our size but without our specialty would easily qualify to be a Microsoft partner. But because we focus on and work almost exclusively for doctors, we can’t be. Although we’re growing much faster than they require, they don’t count our growth.I have taken this up with Partner support and obviously they can’t change the rules, as unfair as they may be. How can we get  some common sense applied to this problem, or are Microsoft happy to discriminate against the most important industry in the country?  Read More

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