Hello (anybody). First of all I should say. I’ve had a few brain strokes and although I’m getting better I’m still making lots n lots of mistakes.

Anyway I had an email address with  of *****btinternet.com though my brandband comes through Virgin media supplier. There hasn’t been a problem for years. Until now.

So now I’m not receiving emails except for Microsoft calender noticifications.  I can assess emails (30k history of them is there) via the BT log in page but still can’t send out.

I set up a free email address with outlook.com and at first I received and could send emails now alas I cant assess anything.

My subscription for my old MS 365 account is in date. So, Do I need to end my original Microsoft account or will I have to set up and pay for new MS outlook 365 subscription?

I just want my new outlook.com email to work

Thanks for any help from anyone out there

​Hello (anybody). First of all I should say. I’ve had a few brain strokes and although I’m getting better I’m still making lots n lots of mistakes.Anyway I had an email address with  of *****btinternet.com though my brandband comes through Virgin media supplier. There hasn’t been a problem for years. Until now.So now I’m not receiving emails except for Microsoft calender noticifications.  I can assess emails (30k history of them is there) via the BT log in page but still can’t send out. I set up a free email address with outlook.com and at first I received and could send emails now alas I cant assess anything.My subscription for my old MS 365 account is in date. So, Do I need to end my original Microsoft account or will I have to set up and pay for new MS outlook 365 subscription? I just want my new outlook.com email to workThanks for any help from anyone out there  Read More

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