Hi all,

Hoping you can help me understand how to get all my inboxes synced up:

I have one Outlook/Microsoft account that is logged in on several devices. Below listed:

My laptop: Here I’m logged in on the desktop app (the new version) and able to receive emails and view them, but only up to June this year. My laptop: When I log in with the same credentials on the web version, I can not see any of the emails. I can still send them, and replies to those emails only show up in my desktop app. My Android phone: Functions the same as the desktop app on my laptop with same restrictions in date view.My PC. This is an older device. It seems to not be connected to a server properly, is still running the older Outlook app, and has email history from before June, but not there-after. Strange thing here is that it’s not logged into any account, and when I try, it says it doesn’t recognize my account as an existing account. It seems like the emails have been downloaded offline. I’ve downloaded a PST file and attempted to open it on my laptop, BUT;On my laptop, when going to the older app version to open the pst file, I also can not log into my outlook account with the same issue as described in point 4: It doesn’t recognize the account.

I’ve played around a bit with POP and IMAP settings, but I’m not very familiar with Outlook and generally not too tech savvy. (but can follow instructions).

Hoping these points help with providing some clues and you can give me some pointers to get this resolved.

Cheers,

Jeroen

​Hi all, Hoping you can help me understand how to get all my inboxes synced up:I have one Outlook/Microsoft account that is logged in on several devices. Below listed:My laptop: Here I’m logged in on the desktop app (the new version) and able to receive emails and view them, but only up to June this year. My laptop: When I log in with the same credentials on the web version, I can not see any of the emails. I can still send them, and replies to those emails only show up in my desktop app. My Android phone: Functions the same as the desktop app on my laptop with same restrictions in date view.My PC. This is an older device. It seems to not be connected to a server properly, is still running the older Outlook app, and has email history from before June, but not there-after. Strange thing here is that it’s not logged into any account, and when I try, it says it doesn’t recognize my account as an existing account. It seems like the emails have been downloaded offline. I’ve downloaded a PST file and attempted to open it on my laptop, BUT;On my laptop, when going to the older app version to open the pst file, I also can not log into my outlook account with the same issue as described in point 4: It doesn’t recognize the account.I’ve played around a bit with POP and IMAP settings, but I’m not very familiar with Outlook and generally not too tech savvy. (but can follow instructions). Hoping these points help with providing some clues and you can give me some pointers to get this resolved. Cheers,Jeroen  Read More

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