On an earlier post, Copilot for Microsoft 365 Integration with Service Now – HLS Copilot Snacks, I demonstrated the use of integrated ServiceNow and Copilot for Microsoft 365. I received quite a few questions on how it was done so I decided to go to our Microsoft resident expert, Maria Kurian, to find out seeing as how Maria was the one to set it up in our demo tenant.

In this video Maria explains how she set up the integration between ServiceNow and Copilot for Microsoft 365.

Resources:

ServiceNow Catalog Microsoft Graph connector | Microsoft Learn
ServiceNow Knowledge Microsoft Graph connector | Microsoft Learn
ServiceNow Tickets Microsoft Graph connector | Microsoft Learn

I hope you found this helpful!

Thanks for visiting – Michael Gannotti LinkedIn 

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