Hello! 

I’m curious if anyone has run into this or may have some insight on how to troubleshoot. Myself and my coworkers have licenses for Copilot 365. We have been using it for several months but in the last week have suddenly started seeing an issue where it seems to be completely disconnected and is throwing “Sorry, something went wrong. Please try again or share your feedback.” within the Meeting Recap (though it will show “AI Notes”), during a meeting that is being transcribed, and strangely just the “work” side of the Windows 11 desktop application gives the error “Sorry, looks like something went wrong.”

We see the same behavior in Teams desktop and web versions.

However, when using Copilot in the regular Teams chat, in the web, or in Microsoft applications it is connected and working as expected. 

What could be the disconnect here? 

Thanks in advance for any insight!!

​Hello! I’m curious if anyone has run into this or may have some insight on how to troubleshoot. Myself and my coworkers have licenses for Copilot 365. We have been using it for several months but in the last week have suddenly started seeing an issue where it seems to be completely disconnected and is throwing “Sorry, something went wrong. Please try again or share your feedback.” within the Meeting Recap (though it will show “AI Notes”), during a meeting that is being transcribed, and strangely just the “work” side of the Windows 11 desktop application gives the error “Sorry, looks like something went wrong.”We see the same behavior in Teams desktop and web versions.However, when using Copilot in the regular Teams chat, in the web, or in Microsoft applications it is connected and working as expected. What could be the disconnect here? Thanks in advance for any insight!!  Read More

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