Good day,

We are in the process of testing and evaluating using Exchange online & Records management to mark items as a records for an x amount of years so that users cannot delete or edit the items during the retention period. Afterwards the items will be removed.

We are now seeing the following:

Mails that are labeled with a record label restricts the user to edit or delete the mail with the following notification “Outlook cannot delete one or more items because of a retention policy”

However when a user navigates to Assign policy and select Use parent folder policy the record retention label gets removed and the user can indeed remove a mail that was actually not ment to be removed.

All of the default retention tags were removed from the Default MRM policy except move to Online Archive after 2 years. 

Is this by design? Or is there a way to disable or remove “user the parent folder policy” option?

​Good day,We are in the process of testing and evaluating using Exchange online & Records management to mark items as a records for an x amount of years so that users cannot delete or edit the items during the retention period. Afterwards the items will be removed.We are now seeing the following:Mails that are labeled with a record label restricts the user to edit or delete the mail with the following notification “Outlook cannot delete one or more items because of a retention policy”However when a user navigates to Assign policy and select Use parent folder policy the record retention label gets removed and the user can indeed remove a mail that was actually not ment to be removed. All of the default retention tags were removed from the Default MRM policy except move to Online Archive after 2 years.  Is this by design? Or is there a way to disable or remove “user the parent folder policy” option?  Read More

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