Hello! Thank you for getting in touch. I’m Freya, a dedicated supporter of Windows technology just like you. It’s a pleasure to assist you today. I operate in the UTC +8 timezone.

I see you’re facing an issue, but fret not, I’m here to provide solutions. To begin the troubleshooting process, could you please verify if you can still operate the affected device? If so, let’s delve into the error further. Kindly confirm if there are any minidump files present on your PC so we can identify the underlying cause of the problem.

1. Press the Windows key + E to open File Explorer.

2. Click on “This PC” and navigate to the following path: C:WindowsMinidump

3. Copy the Minidump files and store them in a different location such as the Desktop or Documents folder.

4. Next, upload the files to a cloud storage platform like OneDrive or any other service you use and share the link with me.

For OneDrive users:

– Visit this link: https://onedrive.live.com/ and upload the file.

– Then, provide the shareable link by following the steps outlined here: https://support.microsoft.com/en-us/office/shar...

I’m eager to hear about your progress. Feel free to reach out if you need further guidance. Hope this information proves helpful.

Warm regards,

Freya

​Hello! Thank you for getting in touch. I’m Freya, a dedicated supporter of Windows technology just like you. It’s a pleasure to assist you today. I operate in the UTC +8 timezone. I see you’re facing an issue, but fret not, I’m here to provide solutions. To begin the troubleshooting process, could you please verify if you can still operate the affected device? If so, let’s delve into the error further. Kindly confirm if there are any minidump files present on your PC so we can identify the underlying cause of the problem. 1. Press the Windows key + E to open File Explorer.2. Click on “This PC” and navigate to the following path: C:WindowsMinidump3. Copy the Minidump files and store them in a different location such as the Desktop or Documents folder.4. Next, upload the files to a cloud storage platform like OneDrive or any other service you use and share the link with me. For OneDrive users:- Visit this link: https://onedrive.live.com/ and upload the file.- Then, provide the shareable link by following the steps outlined here: https://support.microsoft.com/en-us/office/shar… I’m eager to hear about your progress. Feel free to reach out if you need further guidance. Hope this information proves helpful. Warm regards,Freya  Read More

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