Partner Center AI assistant, now available in preview in the English-language version of Partner Center, provides instant support to enhance the partner experience. 

We built the AI assistant to help you reach your business objectives faster through tailored insights, intelligent suggestions, and quick answers to your day-to-day questions. Access a diverse array of information ranging from insights into your Solutions Partner designation score, to end-to-end guidance, to membership management, to billing information such as Azure credit usage trends.   

Responses are pulled from Microsoft product documentation, partner program guides, and your Partner Center data. The technology is constantly being refined to offer more individualized support.  

Currently available in preview to all partners using the English-language version of Partner Center, we are actively working to make this feature available in additional languages by the end of 2024.  

How does it work? 

Access AI assistant in Partner Center by selecting the sparkle icon in the upper-right corner of the page. The AI assistant panel will open on the right side of the page.  

Begin your conversation with AI assistant by selecting a topic from the dropdown menu, using our prompt guide, or asking a question.  

Continue to ask questions and follow prompts as needed.  

If you want to start over or ask a new question, select the “refresh” icon located in the upper-right corner of the AI assistant panel to reset the thread. 

What if you need additional assistance? 

If at any point you’re unsatisfied with AI assistant answers or simply want to talk to Support, you can use the Contact Support option at the bottom of the AI assistant screen to start a support ticket. 

Explore our documentation to learn about specific use cases, best practices for writing effective prompts, and more.  

Learn more

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