Hello,

We are a Belgian ITSP.     When our customer use Microsoft Teams their IP gets located in HongKong instead of Belgium, so their account gets blocked.  As far as we understand Microsoft is using Maxmind to geolocalise users.    

This is the contecnt of Maxmind database:

P Address Location Network Postal Code Approximate Latitude / Longitude*, and Accuracy Radius ISP / Organization Domain Connection Type

93.92.17.167Rumst, Flanders, Belgium (BE), Europe93.92.17.0/24284051.0786, 4.415 (20 km)Localitel bvba-Cable/DSL

Still users get located in HongKong in this example subnet.  Or explain how Microsoft Teams works for localisting IP adresses of Teams users.

Plz advice who we need to contact at Microsoft to get this solved.  It is clearly an issue on your end and because of this our internet customer cannot use Teams in Belgium.

Thanks.

Gr,

Kenneth Van Velthoven.

​Hello,We are a Belgian ITSP.     When our customer use Microsoft Teams their IP gets located in HongKong instead of Belgium, so their account gets blocked.  As far as we understand Microsoft is using Maxmind to geolocalise users.    This is the contecnt of Maxmind database:P Address Location Network Postal Code Approximate Latitude / Longitude*, and Accuracy Radius ISP / Organization Domain Connection Type93.92.17.167Rumst, Flanders, Belgium (BE), Europe93.92.17.0/24284051.0786, 4.415 (20 km)Localitel bvba-Cable/DSLStill users get located in HongKong in this example subnet.  Or explain how Microsoft Teams works for localisting IP adresses of Teams users.Plz advice who we need to contact at Microsoft to get this solved.  It is clearly an issue on your end and because of this our internet customer cannot use Teams in Belgium.Thanks.Gr,Kenneth Van Velthoven.  Read More

​