I’m setting up a new call queue and AA for our front desk and I see in the Channel I have setup for calls to get routed to a voicemail tab but there appears to be no way to actually send calls here either in the AA or call queue in the Teams admin page.  And as usual there is 0 how to from MS on this just heres all the settings just figure it out, without going into all the gotcha’s built into the system. 

Yes I know I can send this to a personal or group email box that is not what I’m trying to do.  

​I’m setting up a new call queue and AA for our front desk and I see in the Channel I have setup for calls to get routed to a voicemail tab but there appears to be no way to actually send calls here either in the AA or call queue in the Teams admin page.  And as usual there is 0 how to from MS on this just heres all the settings just figure it out, without going into all the gotcha’s built into the system.  Yes I know I can send this to a personal or group email box that is not what I’m trying to do.    Read More

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