When receiving a Phone Call to Teams (using Direct Routing) the iOS notification does not include the phone number. It only shows the caller Name.

Same goes for Microsoft Teams Call in the iOS Call history:

The only way to see phone number on the phone is to open the Microsoft Teams App:

I’m assuming this is 100% by design, but I’m curious if anyone has come up with any guidance or suggestions for users wanting to see the missed call #.

The best solve I have found to reduce confusion is to remove Teams Calls from Mobile Call History. Forcing users to use the Teams App

Which forces endusers to use Teams App,  but it’s not an ideal workaround. 

Does anyone have any better suggestions 

​When receiving a Phone Call to Teams (using Direct Routing) the iOS notification does not include the phone number. It only shows the caller Name. Same goes for Microsoft Teams Call in the iOS Call history:  The only way to see phone number on the phone is to open the Microsoft Teams App: I’m assuming this is 100% by design, but I’m curious if anyone has come up with any guidance or suggestions for users wanting to see the missed call #.The best solve I have found to reduce confusion is to remove Teams Calls from Mobile Call History. Forcing users to use the Teams App Which forces endusers to use Teams App,  but it’s not an ideal workaround.  Does anyone have any better suggestions     Read More

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