Jakarta, 27 September 2024 – iSeller, Indonesia’s leading omnichannel commerce platform, is announcing the launch of iSeller AI, an intelligent assistant built to revolutionize business operations with deep insights, automation, and personalized recommendations. Developed in collaboration with Microsoft, iSeller AI is an AI-driven business assistant for SaaS industry, that enables businesses to operate smarter, faster, and more efficiently.

Empowering business owners with cutting-edge AI

Available effectively today, iSeller AI aims to empower 60 million SMEs across Indonesia with a powerful AI assistant that delivers real-time insights, comprehensive analytics, and automation. Designed to function as a 24/7 business partner, iSeller AI will assist business owners in optimizing their operations, making data-driven decisions, and navigating the increasingly complex business landscape.

“Our vision at iSeller has always been to empower Indonesia’s entrepreneurs to grow their businesses without limits. With the introduction of iSeller AI, we are continuing that mission by providing a solution that harnesses the latest in AI technology with deep context integration to assist business owners in making better and faster decisions,” said Jimmy Petrus, CEO of iSeller.

“We’re excited to introduce this revolutionary AI assistant, built in collaboration with Microsoft, to further enhance the productivity and capabilities of Indonesia’s SMEs. iSeller AI is more than a tool—it’s a 24/7 business partner that uses the power of deep context to provide smart, actionable insights to drive growth,” Jimmy added.

Built on advanced Azure OpenAI

What sets iSeller AI apart is its ability to process complex business queries and offer contextually relevant insights, providing a seamless, user-centric experience powered by Microsoft Azure and Azure OpenAI technology.

Using a combination of generative and latest AI model with advanced context integration, iSeller AI analyzes vast amounts of data to deliver tailored recommendations for sales forecasting, inventory management, and marketing optimization. These cutting-edge techniques enhance the system’s ability to provide highly relevant and accurate insights, empowering business owners with the information they need to make strategic decisions. In addition, this AI allows for full integration and learning from existing ecosystems, setting new standards in business AI technology, while maintaining customer data privacy through high-level security.

Commenting on the collaboration, Andrew Boyd, General Manager, Digital Natives & Startups, Microsoft Asia shared, “We are excited to support iSeller’s AI transformation journey. With iSeller AI, together, we could enable millions of SMEs across Indonesia to unlock the benefits of AI – increasing their productivity, accelerating innovation, and generating new business value. SMEs are the backbone of Indonesia’s digital economy, so empowering them with the right AI tools and resources is essential for building a resilient and inclusive digital economy in Indonesia. We are thrilled to see iSeller taking the charge in democratizing AI for SMEs.”

Pioneering AI technology for business growth

iSeller AI is designed to process large amounts of business data and generate actionable insights, tailored to each business’s unique needs. By analyzing historical data and transactions, the AI delivers precise, data-driven recommendations that help business owners make informed decisions in real time.

This comprehensive AI platform is not only a digital assistant but a true business partner—offering everything from routine task automation, like report generation, charts visualization, to predictive analytics that can transform business strategy. Business owners will benefit from enhanced customer satisfaction by using iSeller AI to better understand customer behavior and preferences, leading to more personalized service and engagement.

“Our AI technology goes beyond automation to deliver meaningful, actionable insights. With Deep Context Integration, we’ve built a system that truly understands each business’s unique needs, helping them operate more efficiently and strategically,” said Fina Mariana Soetarto, the Product Manager of iSeller AI. “iSeller AI will not only assist with day-to-day tasks but also empower business owners to drive long-term growth with intelligent decision-making.”

A leap forward for Indonesia’s SMEs

As Indonesia’s businesses become increasingly technology-driven, the launch of iSeller AI marks a critical milestone in the digital transformation of the country’s SME sector. With iSeller AI, business owners now have a professional, reliable, and always-available partner to help them run their businesses more efficiently and effectively.

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