Looking for others that are using this app.  It seems the app crashes weekly on various models (C300i with latest firmware).  We can resume printing by logging in with admin access and re-enabling the app.

We also see other issues like jobs printing (output produced) but not going to a completed state.  These have been sitting like this for about 30 minutes.  When this happens, we have to reboot the printer.

We got nowhere working with our local support vendor.  We’re trying to get national support involved.

​Looking for others that are using this app.  It seems the app crashes weekly on various models (C300i with latest firmware).  We can resume printing by logging in with admin access and re-enabling the app.We also see other issues like jobs printing (output produced) but not going to a completed state.  These have been sitting like this for about 30 minutes.  When this happens, we have to reboot the printer.We got nowhere working with our local support vendor.  We’re trying to get national support involved.  Read More

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