We have been looking to replace our current remote control / remote desktop support tool (Comodo One/ Xcitium) for a while now, and have looked at Team Viewer, but find it lacking, as we also would like an integrated Help Desk product that could perhaps be used corporate wide not just for IT Support. I have done quite a bit of research but can’t find anything reasonably priced with the feature we need. Some have Teams integration but not a very good help desk solution. Could be we will need to invest in multiple products.

​We have been looking to replace our current remote control / remote desktop support tool (Comodo One/ Xcitium) for a while now, and have looked at Team Viewer, but find it lacking, as we also would like an integrated Help Desk product that could perhaps be used corporate wide not just for IT Support. I have done quite a bit of research but can’t find anything reasonably priced with the feature we need. Some have Teams integration but not a very good help desk solution. Could be we will need to invest in multiple products.  Read More

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