Hello,

one user receives emails from inside the Organisation marked as a Junk-Email. Not all and not every time.

I have no idea from what it depends. Nevertheless it should not happen inside my Organisation.

I cannot mark the whole domain as a safe (eg.: *@companyname.com) sender, because I get an error that is not possible to do inside the Organisation. Even if I mark only one email Address as a “safe” sometimes it goes to a Junk folder

In Exchange I also created a Email rule with SCL set to “0”. I red somewhere that in Exchange 2016 is possible to set “-1”. But in MS365 it seems that is not possible.

I have compared Email headers of a “normal” email and of a “junk” and they look fine.

The SPF also looks OK.

​Hello, one user receives emails from inside the Organisation marked as a Junk-Email. Not all and not every time.I have no idea from what it depends. Nevertheless it should not happen inside my Organisation.I cannot mark the whole domain as a safe (eg.: *@companyname.com) sender, because I get an error that is not possible to do inside the Organisation. Even if I mark only one email Address as a “safe” sometimes it goes to a Junk folderIn Exchange I also created a Email rule with SCL set to “0”. I red somewhere that in Exchange 2016 is possible to set “-1”. But in MS365 it seems that is not possible.I have compared Email headers of a “normal” email and of a “junk” and they look fine.The SPF also looks OK.  Read More

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