I installed 2024-09 Cumulative Update Preview for Windows 11 Version 23H2 for x64-based Systems (KB5043145) on two computers today. On the higher end one it’s fine, but on the other computer (https://www.amazon.com/gp/product/B0B17LZ4GD?th=1) after installing the update, the computer reboots to the login screen, whereupon the USB ports all seem to stop working. They still get power it seems, but the USB-connected biometric fingerprint scanner won’t work, the keyboard won’t work, and the mouse won’t work. Changing USB ports does nothing. As a result, it is impossible to login or interact with the computer further without shutting it down and going into recovery mode. After removing the update, the computer returns to normal operation. To see what would happen, I tried installing the update again… and exact same problem recurred. I have to go into recovery mode now to fix it.

​I installed 2024-09 Cumulative Update Preview for Windows 11 Version 23H2 for x64-based Systems (KB5043145) on two computers today. On the higher end one it’s fine, but on the other computer (https://www.amazon.com/gp/product/B0B17LZ4GD?th=1) after installing the update, the computer reboots to the login screen, whereupon the USB ports all seem to stop working. They still get power it seems, but the USB-connected biometric fingerprint scanner won’t work, the keyboard won’t work, and the mouse won’t work. Changing USB ports does nothing. As a result, it is impossible to login or interact with the computer further without shutting it down and going into recovery mode. After removing the update, the computer returns to normal operation. To see what would happen, I tried installing the update again… and exact same problem recurred. I have to go into recovery mode now to fix it.  Read More

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