We just got this email from Microsoft:

Microsoft Partner Agreement (“MPA”) and Microsoft Cloud Solution Provider (“CSP”) notice of suspension and termination proceedings

This is regarding your company’s Microsoft CSP account with tenant ID XXXX

The problem is that behind this ID is our Azure subscription with all our services and data. There is no option to reply to the email to understand what happened.

We are a small company from the US working on SAAS products. We have CSP agreements from 2018 that are renewed each year. 

I checked what could be wrong and went through all:

The account seems ok and is verified

Security in Entra ID is ok; security defaults are enabled

We tried to ask for support, but the issue is unclear. They mention:

In the Microsoft AI Cloud Partner Program Agreement, both Microsoft and our partners reserve the right to walk away from the partner relationship by providing 30 days’ notice to the other.  Neither party is required to offer an explanation for the decision to terminate the partner agreement. As Microsoft is exercising its rights under this section 4.b of the Microsoft AI Cloud Program Agreement, we are unable to share an explanation or further details.

Can anyone help here?

​We just got this email from Microsoft: Microsoft Partner Agreement (“MPA”) and Microsoft Cloud Solution Provider (“CSP”) notice of suspension and termination proceedingsThis is regarding your company’s Microsoft CSP account with tenant ID XXXXThe problem is that behind this ID is our Azure subscription with all our services and data. There is no option to reply to the email to understand what happened. We are a small company from the US working on SAAS products. We have CSP agreements from 2018 that are renewed each year.  I checked what could be wrong and went through all:The account seems ok and is verifiedSecurity in Entra ID is ok; security defaults are enabledWe tried to ask for support, but the issue is unclear. They mention: In the Microsoft AI Cloud Partner Program Agreement, both Microsoft and our partners reserve the right to walk away from the partner relationship by providing 30 days’ notice to the other.  Neither party is required to offer an explanation for the decision to terminate the partner agreement. As Microsoft is exercising its rights under this section 4.b of the Microsoft AI Cloud Program Agreement, we are unable to share an explanation or further details.Can anyone help here?  Read More

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