I have one person who is trying to connect to an azure virtual machine via MSRD. When she clicks on the remote icon nothing happens. I went into event viewer and found this.

Faulting application name: msrdc.exe, version 1.2.5559.0, time stamp: 0x669718bf

Faulting module name: ntdll.dll, version: 10.0.19041.4522, time stamp: 0x8a1bb6f3

Exception code 0xc0000409

Fault Offset: 0x00000000000a1a91

Faulting process id: 0x4990

Faulting application path C:Program FilesRemote Desktopmsrdc.exe

Faulting module path: C:WindowsSYSTEM32ntdll.dll

This is on a Windows 10 machine. I have tried uninstalling and reinstalling MSRDT, I tried using a different profile on the same computer.  With no luck.  I tried older versions of MSRDT as well.  I already tried chkdsk and scannow.  Any ideas would be great!

​I have one person who is trying to connect to an azure virtual machine via MSRD. When she clicks on the remote icon nothing happens. I went into event viewer and found this. Faulting application name: msrdc.exe, version 1.2.5559.0, time stamp: 0x669718bfFaulting module name: ntdll.dll, version: 10.0.19041.4522, time stamp: 0x8a1bb6f3Exception code 0xc0000409Fault Offset: 0x00000000000a1a91Faulting process id: 0x4990Faulting application path C:Program FilesRemote Desktopmsrdc.exeFaulting module path: C:WindowsSYSTEM32ntdll.dll This is on a Windows 10 machine. I have tried uninstalling and reinstalling MSRDT, I tried using a different profile on the same computer.  With no luck.  I tried older versions of MSRDT as well.  I already tried chkdsk and scannow.  Any ideas would be great!  Read More

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