I have and Alienware R17 laptop running Win 10.  I want to restore Win 10. The laptop does all the way to the final stages and then quits due to some unspecified error. When Win 10 restarts I get a message saying that some error occurred and that nothing was changed. Then the Win 10 reverses whatever changes it tried to make.  Also, the mouse doesn’t work because Win 10 keeps loading a problematic driver. I’ve tried to update the driver, uninstall the driver but I get the message that the latest driver is already installed.  I’m wondering if I can solve the mouse driver error, then maybe I can restore Win 10 to its pristine state.  I’ve already ran anti-virus scans. I’m at my wit end. Please tell me that there is a solution. Thanks, in advance.

​I have and Alienware R17 laptop running Win 10.  I want to restore Win 10. The laptop does all the way to the final stages and then quits due to some unspecified error. When Win 10 restarts I get a message saying that some error occurred and that nothing was changed. Then the Win 10 reverses whatever changes it tried to make.  Also, the mouse doesn’t work because Win 10 keeps loading a problematic driver. I’ve tried to update the driver, uninstall the driver but I get the message that the latest driver is already installed.  I’m wondering if I can solve the mouse driver error, then maybe I can restore Win 10 to its pristine state.  I’ve already ran anti-virus scans. I’m at my wit end. Please tell me that there is a solution. Thanks, in advance.  Read More

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