Multiple staff can support a single facility/resource
I have multiple staff that can support multiple facilities but only one user/customer and staff member can use the facility at a time. Staff already have Microsoft accounts with mailboxes and calendars. The facility can have a resource account with a mailbox and calendar. The solution I need is a Bookings service to check calendars of multiple staff members’ calendars and a single resource account calendar. Bookings only allows for selecting from the availability of anyone staff member or multiple staff members’ combined availability. Is there a workaround to combine a staff member and resource calendars virtual account (or something) for each combination of staff member and resource?
If that wasn’t clear, I’ll try to illustrate my point using one of Microsoft’s early examples of Bookings, safari truck rental, that was shown to me by a Microsoft support person (can’t find a link to it). The idea was that there are multiple trucks were available for rent and they could either be driven by the customer or by a staff member. Staff members had normal mailbox with calendars. The trucks had resource accounts with a mailbox and calendar. But the example did not work completely for the same reason I am having. The example was not well tested because it didn’t have a way to do “or” and “and” logic of different accounts. The Microsoft support person agreed but never offered a workaround. The equivalent to my case is all trucks would require one of my staff to drive.
Also, here is a link to another Microsoft site and were directed to this form but I can find the post here: https://answers.microsoft.com/en-us/msoffice/forum/all/bookings-multiple-services-run-by-different-staff/71d83dc7-0a53-464c-8929-4f6c6c33b308
Any ideas for workarounds?
I have multiple staff that can support multiple facilities but only one user/customer and staff member can use the facility at a time. Staff already have Microsoft accounts with mailboxes and calendars. The facility can have a resource account with a mailbox and calendar. The solution I need is a Bookings service to check calendars of multiple staff members’ calendars and a single resource account calendar. Bookings only allows for selecting from the availability of anyone staff member or multiple staff members’ combined availability. Is there a workaround to combine a staff member and resource calendars virtual account (or something) for each combination of staff member and resource? If that wasn’t clear, I’ll try to illustrate my point using one of Microsoft’s early examples of Bookings, safari truck rental, that was shown to me by a Microsoft support person (can’t find a link to it). The idea was that there are multiple trucks were available for rent and they could either be driven by the customer or by a staff member. Staff members had normal mailbox with calendars. The trucks had resource accounts with a mailbox and calendar. But the example did not work completely for the same reason I am having. The example was not well tested because it didn’t have a way to do “or” and “and” logic of different accounts. The Microsoft support person agreed but never offered a workaround. The equivalent to my case is all trucks would require one of my staff to drive. Also, here is a link to another Microsoft site and were directed to this form but I can find the post here: https://answers.microsoft.com/en-us/msoffice/forum/all/bookings-multiple-services-run-by-different-staff/71d83dc7-0a53-464c-8929-4f6c6c33b308 Any ideas for workarounds? Read More