Hi there,

I have a user who has an Office 365 E3 license and is using the new Outlook client.

He has access to a shared mailbox and it is appearing on the client.

The shared mailbox has an in-place/online  archive but it is not appearing on the client.

The archive of the shared mailbox appears on the old Outlook client and on OWA.

Is anyone else having the same issue?

I checked and found the below:

https://support.microsoft.com/en-us/office/new-and-classic-outlook-for-windows-feature-comparison-de453583-1e76-48bf-975a-2e9cd2ee16dd

It mentions that shared mailboxes are supported and online archives also, but no mention of the online archive of a shared mailbox.

Does anyone have more info?

e.g. an official technote from Microsoft on whether it is supported or not.

​Hi there, I have a user who has an Office 365 E3 license and is using the new Outlook client.He has access to a shared mailbox and it is appearing on the client.The shared mailbox has an in-place/online  archive but it is not appearing on the client.The archive of the shared mailbox appears on the old Outlook client and on OWA. Is anyone else having the same issue?I checked and found the below:https://support.microsoft.com/en-us/office/new-and-classic-outlook-for-windows-feature-comparison-de453583-1e76-48bf-975a-2e9cd2ee16ddIt mentions that shared mailboxes are supported and online archives also, but no mention of the online archive of a shared mailbox.Does anyone have more info?e.g. an official technote from Microsoft on whether it is supported or not.  Read More

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