This blog captures some mail tips to help executive assistants and delegates better navigate mailbox management in the new Outlook.

1. Mail filters and rules for executive admins

In the new Outlook, you can use the ‘has calendar invites’ email filter to easily find meeting invites.

You can also set up an ‘Email received for others’ rule for your executive’s account and automatically move it to a separate folder and categorize it as you like.

2. Drag and drop emails to create tasks

Effortlessly stay on top of things by dragging emails to My Day to turn them into tasks.

3. Pin emails for quick access

You can now pin an email to appear at the top of your inbox, saving you time from having to go back and search for it. Hover or right-click on the email and select ‘Pin’ to pin it.

4. Schedule when to send email

In today’s hybrid work world, your day might be someone else’s night, so you don’t want to send an email to someone in the middle of the night. With the new Outlook, it’s simple to send an email when you want to. Just select the dropdown arrow next to Send and choose Schedule send.

5. Snooze email

Sometimes an email is very important, but not yet. With the Snooze feature, you can schedule a time for the email to be re-delivered to your inbox, appearing at the time you want it to, so you can handle it when it’s the right time for you. Right-click any message and choose Snooze or select Snooze from the ribbon. Then choose the time you want it to be delivered.

Share feedback

We encourage you to try new Outlook and share your feedback. You can submit feedback on the new Outlook experience from Help > Feedback. Please mention – “I am an EA” Or “I am a delegate” when adding comments.

To stay updated with the latest features in new Outlook, follow the roadmap.

This guide will also be published as a support article that will be linked here once available.

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