Good day.

We have recently started testing for implementation automatic sensitivity labels from Purview.
The sensitivity label should be added automatically dependent on certain sensitive information types being found in a file or email.

All the desktop apps for M365 works with the labels automatically being added where required. Only the new version of Outlook does not auto-label. 

We tested auto-labelling in Outlook Classic, Outlook Web App, and new Outlook on Windows.

In the classic and web apps the sensitivity label is added and the user is presented with a tooltip stating that the label is added.

In new Outlook nothing happens. We don’t even get a tooltip to state that we should add a sensitivity label. Just nothing.

Tested from different users on different workstations. All are experiencing the same behaviour.

Is there anything we need to change either on the Purview side, the Office Config portal, or on the workstation to make it work as it should?

​Good day.We have recently started testing for implementation automatic sensitivity labels from Purview.The sensitivity label should be added automatically dependent on certain sensitive information types being found in a file or email. All the desktop apps for M365 works with the labels automatically being added where required. Only the new version of Outlook does not auto-label.  We tested auto-labelling in Outlook Classic, Outlook Web App, and new Outlook on Windows.In the classic and web apps the sensitivity label is added and the user is presented with a tooltip stating that the label is added.In new Outlook nothing happens. We don’t even get a tooltip to state that we should add a sensitivity label. Just nothing. Tested from different users on different workstations. All are experiencing the same behaviour. Is there anything we need to change either on the Purview side, the Office Config portal, or on the workstation to make it work as it should?  Read More

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