Hi All

I really need your help on this issue, yesterday after playing with lots of settings I can’t figure out where is my mistake.

1. When I log in using Company Portal to enroll Android device (Personally-Owned with Work Profile), I can sign in without problems, with no Erros, but the device is not enrolled, and no apps shown.

2. Two days ago (before playing with multiple settings), I was able to log in with multiple test users accounts and apps was displayed normally.

3. I checked device policy and configuration policy and things seems OK.

4. After facing this problem, even did not apply Conditional access to the device group where this device belongs.

5. When I log in, I do not get to the setup access page where it starts to create profile and activate work profile and update device settings.

6. I even factory reset the Samsung s24 device but still the same.

7. Apps are assigned to the group where the device belongs.

8. One user even succeeded to enroll his device normally, so I added the testing user to that group and signed in, but it is still the same!!

9. I created two groups:

one for corporate owned devices with Work profile and devices works OK

Second for Personally owned devices with Work profile, one device enrolled and works, others not.

Definitely I am missing something, everything was not that complicated when I made the initial configuration.

Any suggestion where the problem could be?

​Hi AllI really need your help on this issue, yesterday after playing with lots of settings I can’t figure out where is my mistake. 1. When I log in using Company Portal to enroll Android device (Personally-Owned with Work Profile), I can sign in without problems, with no Erros, but the device is not enrolled, and no apps shown.2. Two days ago (before playing with multiple settings), I was able to log in with multiple test users accounts and apps was displayed normally.3. I checked device policy and configuration policy and things seems OK.4. After facing this problem, even did not apply Conditional access to the device group where this device belongs.5. When I log in, I do not get to the setup access page where it starts to create profile and activate work profile and update device settings.6. I even factory reset the Samsung s24 device but still the same.7. Apps are assigned to the group where the device belongs.8. One user even succeeded to enroll his device normally, so I added the testing user to that group and signed in, but it is still the same!!9. I created two groups:one for corporate owned devices with Work profile and devices works OKSecond for Personally owned devices with Work profile, one device enrolled and works, others not. Definitely I am missing something, everything was not that complicated when I made the initial configuration. Any suggestion where the problem could be?  Read More

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