We want to add our app to the Microsoft Store, the submission is ready however we cannot submit until the account has been verified.

In the Legal info section we have entered the company details and the process is stuck at Employment Verification.  Under rejected there is a clickable “Things to take care” which I assume displays the issues we need to resolve but which on clicking just makes the page jump a bit. We have no way to know how to proceed. Has anyone else encountered this?

We have create a ticket for help+support but a message appears saying “Not available for this support request.” and a “There was a problem retrieving the support request details.” .

What can we do?

​We want to add our app to the Microsoft Store, the submission is ready however we cannot submit until the account has been verified. In the Legal info section we have entered the company details and the process is stuck at Employment Verification.  Under rejected there is a clickable “Things to take care” which I assume displays the issues we need to resolve but which on clicking just makes the page jump a bit. We have no way to know how to proceed. Has anyone else encountered this? We have create a ticket for help+support but a message appears saying “Not available for this support request.” and a “There was a problem retrieving the support request details.” . What can we do?    Read More

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