Dear ALL,

I am implementing Dynamics 365 Finance Operation (F&O) for Customer. Customer also use Retail and Commerce module.

I have 2 scenarios need to ask your support to see if need Operations – Order lines licensing or not.
Scenario 1: 
– Step 1: External application submit Online Order to some Staging tables which are created at Dynamics 365F&O.
– Step 2: The Customer Service Support (CS) access Dynamics 365 F&O who have been already assigned some type of Dynamics 365 F&O license, they will review Online Order in Staging tables, they will approve Online Order (in Staging tables) and execute customized function to create Sales Order.
– Step 2.1: Batch job function at Dynamics 365 F&O, may automatic approve Online order in Staging tables, because it match some automatic approval rule, and automatic execute customized function to create Sales Order.

=> With my understanding, I think:
– Step 1: don’t require Operations – Order lines licensing, because Staging table is not listed in operations table – order line.
– Step 2: don’t require Operations – Order lines licensing, because the Customer Service Support already have user license and direct use Dynamics 365F&O to create Sales Order.
– Step 2.1: require Operations – Order lines licensing, because don’t have any licensed User to direct user Dynamics 365 F&O to create Sales order.
Question: Is my understanding correct ? 
—————————————————————–
Scenario 2: 
– Step 1: External application submit Online Order to some Retail Transaction Tables with status suspended, those tables are stored at Cloud scale unit via Store Commerce API (Not submit directly to Dynamics 365F&O)
– Step 2: Cashier open Commerce app at POS machine, and recall above suspended Retail Transaction (which was created via Store commerce API), and they do checkout Transaction and collect payment. As you know the back end Dynamics 365 F&O process will create Sales order for posting to deduct inventory and record Revenue.

=> With my understanding, I think:
– Step 1: don’t require Operations – Order lines licensing, because Retail Transaction Table is not listed in operations table – order line.
– Step 2: don’t require Operations – Order lines licensing, because the Cashier, Commerce App already have user commerce license and direct use Dynamics 365 commerce app to create Retail Transaction.
=> So, at the end: This scenarios don’t require Operations – Order lines licensing. 
Question: Is my understanding correct ?  

Note: I aware that maybe Dynamics 365 F&O Database need more capacity to store Online Order, and may need to buy Additional Operations capacity.

Thanks for your reading.

​Dear ALL,I am implementing Dynamics 365 Finance Operation (F&O) for Customer. Customer also use Retail and Commerce module.I have 2 scenarios need to ask your support to see if need Operations – Order lines licensing or not.Scenario 1: – Step 1: External application submit Online Order to some Staging tables which are created at Dynamics 365F&O.- Step 2: The Customer Service Support (CS) access Dynamics 365 F&O who have been already assigned some type of Dynamics 365 F&O license, they will review Online Order in Staging tables, they will approve Online Order (in Staging tables) and execute customized function to create Sales Order.- Step 2.1: Batch job function at Dynamics 365 F&O, may automatic approve Online order in Staging tables, because it match some automatic approval rule, and automatic execute customized function to create Sales Order.=> With my understanding, I think:- Step 1: don’t require Operations – Order lines licensing, because Staging table is not listed in operations table – order line.- Step 2: don’t require Operations – Order lines licensing, because the Customer Service Support already have user license and direct use Dynamics 365F&O to create Sales Order.- Step 2.1: require Operations – Order lines licensing, because don’t have any licensed User to direct user Dynamics 365 F&O to create Sales order.Question: Is my understanding correct ? —————————————————————–Scenario 2: – Step 1: External application submit Online Order to some Retail Transaction Tables with status suspended, those tables are stored at Cloud scale unit via Store Commerce API (Not submit directly to Dynamics 365F&O)- Step 2: Cashier open Commerce app at POS machine, and recall above suspended Retail Transaction (which was created via Store commerce API), and they do checkout Transaction and collect payment. As you know the back end Dynamics 365 F&O process will create Sales order for posting to deduct inventory and record Revenue.=> With my understanding, I think:- Step 1: don’t require Operations – Order lines licensing, because Retail Transaction Table is not listed in operations table – order line.- Step 2: don’t require Operations – Order lines licensing, because the Cashier, Commerce App already have user commerce license and direct use Dynamics 365 commerce app to create Retail Transaction.=> So, at the end: This scenarios don’t require Operations – Order lines licensing. Question: Is my understanding correct ?  Note: I aware that maybe Dynamics 365 F&O Database need more capacity to store Online Order, and may need to buy Additional Operations capacity. Thanks for your reading.  Read More

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