Outlook.com issue with receiving email
Hello experts,
I have a issue where I can send email and update my calendar, but have been unable to receive email for a year now in Outlook.com. Outlook installed on my computer works perfect, both send and receive emails work as expected. I did notice that the user logged into the account is email address removed for privacy reasons. Attempting to change the account Outlook.com presents me with 2 accounts, the email address removed for privacy reasons & my email address. I suspect if I can delete this “Outlook_44…” account things my work again, however there appears to be no way to delete this account. Looking in the registry it appears this account/profile/user is linked to OneDrive. I verified my email size is less than one gigabyte, no email rules in place and my Outlook desktop app IMAP/POP and SMTP settings are correctly configured.
I’m out of ideas on how to fix this issue! Does anyone have a suggestion for me? Is there Outlook.com support for a 365 user?
Thank you so much in advance.
Dave
Hello experts, I have a issue where I can send email and update my calendar, but have been unable to receive email for a year now in Outlook.com. Outlook installed on my computer works perfect, both send and receive emails work as expected. I did notice that the user logged into the account is email address removed for privacy reasons. Attempting to change the account Outlook.com presents me with 2 accounts, the email address removed for privacy reasons & my email address. I suspect if I can delete this “Outlook_44…” account things my work again, however there appears to be no way to delete this account. Looking in the registry it appears this account/profile/user is linked to OneDrive. I verified my email size is less than one gigabyte, no email rules in place and my Outlook desktop app IMAP/POP and SMTP settings are correctly configured. I’m out of ideas on how to fix this issue! Does anyone have a suggestion for me? Is there Outlook.com support for a 365 user? Thank you so much in advance.Dave Read More
