Hello,

I have an issue with the Outlook Ribbon and Customisation in Outlook 365 (Not the new version) on my desktop PC.

I have created specific customisations for almost every type of view, email inbox list, email read/create, calendar view, new meeting creation, contacts listing etc.

I started using customisation of the Ribbon in an attempt to get rid of some of the default items which are put in the Ribbon by the system. Namely, OneNote, Groups and Share to Teams.

At first, I tried just removing the unwanted items but found that although the customisation would work for a few minutes, or even hours, the offending items would return.

I then tried completely customising almost every item in my Ribbon by removing all of the system generated menu groups, with the exception of the “Quick Steps” item, and creating my own custom groups and adding menu items to those groups.

Unfortunately, even this approach does not work as my customisations are not honoured and the unwanted items keep reappearing in the Ribbon.

I have more than one Microsoft email account registered in my Outlook application. The first is an Exchange type email account and the other two Inboxes are for an outlook.com account and a Gmail account.

If I customise the Ribbon while viewing the Inbox for the Exchange type email account and then click on the Inbox for one of the other email accounts the customisations are honoured in the view of those email account Inboxes and the unwanted items are not displayed.

If I then click back on the Exchange email account Inbox view the three unwanted Ribbon Groups, OneNote, Share to Teams and Groups, will have been returned to the Ribbon alongside my custom groups.

The following screenshots show my customisation of the Ribbon using the “Customise the Ribbon” right mouse click option and the Ribbon display after that customisation;

The next two images show the Ribbon display, with the unwanted items which reappear in the Ribbon, after I have changed my view from the Exchange email account Inbox to one of my other email account inboxes and then back again to the Exchange email account Inbox view;

I experience the same behaviour with other folders in the Exchange email account where the customisations are not honoured whereas when viewing other folders in either of the other two email accounts, the customisations are honoured and display the way I want them to.

I do not use OneNote or Groups and I do not want or need to share anything to Teams and the presence of these items in my customised Ribbon takes up precious screen real estate.

Has anyone else encountered this behaviour with the Ribbon?

In my scouring of the internet to try to find a solution, I have seen numerous posts in which the person posting is looking for a way to remove OneNote from the Ribbon but apart from those people being pointed towards the stock standard online help topic for Ribbon customisation, I have not found any reference to the problem with one’s customisations not being honoured by Outlook.

I am now at the point where I am considering brushing off my somewhat rusty VBA for Office and creating a macro which generates a customised Ribbon and which runs every time I change from one email account Inbox to another.

​Hello, I have an issue with the Outlook Ribbon and Customisation in Outlook 365 (Not the new version) on my desktop PC. I have created specific customisations for almost every type of view, email inbox list, email read/create, calendar view, new meeting creation, contacts listing etc. I started using customisation of the Ribbon in an attempt to get rid of some of the default items which are put in the Ribbon by the system. Namely, OneNote, Groups and Share to Teams. At first, I tried just removing the unwanted items but found that although the customisation would work for a few minutes, or even hours, the offending items would return. I then tried completely customising almost every item in my Ribbon by removing all of the system generated menu groups, with the exception of the “Quick Steps” item, and creating my own custom groups and adding menu items to those groups. Unfortunately, even this approach does not work as my customisations are not honoured and the unwanted items keep reappearing in the Ribbon. I have more than one Microsoft email account registered in my Outlook application. The first is an Exchange type email account and the other two Inboxes are for an outlook.com account and a Gmail account. If I customise the Ribbon while viewing the Inbox for the Exchange type email account and then click on the Inbox for one of the other email accounts the customisations are honoured in the view of those email account Inboxes and the unwanted items are not displayed. If I then click back on the Exchange email account Inbox view the three unwanted Ribbon Groups, OneNote, Share to Teams and Groups, will have been returned to the Ribbon alongside my custom groups. The following screenshots show my customisation of the Ribbon using the “Customise the Ribbon” right mouse click option and the Ribbon display after that customisation;  The next two images show the Ribbon display, with the unwanted items which reappear in the Ribbon, after I have changed my view from the Exchange email account Inbox to one of my other email account inboxes and then back again to the Exchange email account Inbox view;  I experience the same behaviour with other folders in the Exchange email account where the customisations are not honoured whereas when viewing other folders in either of the other two email accounts, the customisations are honoured and display the way I want them to. I do not use OneNote or Groups and I do not want or need to share anything to Teams and the presence of these items in my customised Ribbon takes up precious screen real estate. Has anyone else encountered this behaviour with the Ribbon? In my scouring of the internet to try to find a solution, I have seen numerous posts in which the person posting is looking for a way to remove OneNote from the Ribbon but apart from those people being pointed towards the stock standard online help topic for Ribbon customisation, I have not found any reference to the problem with one’s customisations not being honoured by Outlook. I am now at the point where I am considering brushing off my somewhat rusty VBA for Office and creating a macro which generates a customised Ribbon and which runs every time I change from one email account Inbox to another.  Read More

​