We have been utilizing Microsoft Bookings for the past couple years to schedule all parent teacher conferences at our K12 district. We have had minor issues in the past using Bookings, but recently, all our administrators are unable to view any appointments from within the app. All appointments display “Busy”, and we are unable to view or edit any appointments. This behavior is displayed in the Bookings web application, the Bookings application from within Outlook, and the Bookings application from within Teams.

However, we are able to view all appointments and details from within the Virtual Appointments application from within Teams. This does not include appointment details though, or any custom questions asked from the Bookings service. Our building secretaries need to have the ability to reschedule appointments, and view all appointment details, and that is not achievable from the Virtual Appointments app.

Has anybody seen this issue, and is there a resolution to this behavior?

​We have been utilizing Microsoft Bookings for the past couple years to schedule all parent teacher conferences at our K12 district. We have had minor issues in the past using Bookings, but recently, all our administrators are unable to view any appointments from within the app. All appointments display “Busy”, and we are unable to view or edit any appointments. This behavior is displayed in the Bookings web application, the Bookings application from within Outlook, and the Bookings application from within Teams. However, we are able to view all appointments and details from within the Virtual Appointments application from within Teams. This does not include appointment details though, or any custom questions asked from the Bookings service. Our building secretaries need to have the ability to reschedule appointments, and view all appointment details, and that is not achievable from the Virtual Appointments app. Has anybody seen this issue, and is there a resolution to this behavior?  Read More

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