Problems using Scheduling Poll with non-Microsoft 365 recipients
– User A sends out Scheduling Polls regularly to other people at Company A.
– On those same Scheduling Polls User A also includes User B at Company B in the To field.
– Recipients at Company A are able to Vote in the Scheduling Poll.
– User B receives the email, but when they click on “Vote” it loads a Microsoft saying “Something went wrong”.
– User B has an on-premises mailbox in their on-premises Exchange email server. Company B does not use Microsoft 365 hosted email.
– User B has a .onmicrosoft.com account for the subscription of his Office suite software.
– If we first sign into office.com with his onmicrosoft.com account, then try the Vote, we get a Scheduling Poll across the top but a spinner in the center. It never resolves.
– If we try the Vote URL in a private browser we get the “Something went wrong.”
– Reproduced with Chrome and Microsoft Edge.
Thank you in advance,
TechJim
- User A sends out Scheduling Polls regularly to other people at Company A.- On those same Scheduling Polls User A also includes User B at Company B in the To field.- Recipients at Company A are able to Vote in the Scheduling Poll.- User B receives the email, but when they click on “Vote” it loads a Microsoft saying “Something went wrong”.- User B has an on-premises mailbox in their on-premises Exchange email server. Company B does not use Microsoft 365 hosted email.- User B has a .onmicrosoft.com account for the subscription of his Office suite software.- If we first sign into office.com with his onmicrosoft.com account, then try the Vote, we get a Scheduling Poll across the top but a spinner in the center. It never resolves.- If we try the Vote URL in a private browser we get the “Something went wrong.”- Reproduced with Chrome and Microsoft Edge. Thank you in advance,TechJim Read More